Privacy Policy
Privacy Policy – Satya Global Studies
Effective Date: {05-12-2025
Owner: Satya Global Studies (SRND Microtechnologies Pvt. Ltd.)
Satya Global Studies (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, process, and safeguard your personal information when you use our website, mobile application, software, or related services (“Platform”).
By using the Platform, you consent to the practices described in this Policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal details when you register or use our services:
- Name
- Phone number
- Email address
- Date of birth
- Address (optional)
- School/college/exam details
- ID proofs (if required for verification)
1.2 Account & Login Information
- Username
- Password (encrypted)
- Profile data
- Device details
1.3 Technical & Usage Data
Automatically collected information includes:
- IP address
- Device type, model, OS
- Browser information
- App usage statistics
- Time spent, pages visited
- Crash logs, bug reports
1.4 Payment Information
Payments are processed through secure third-party gateways.
We do not store your card, UPI, or bank details on our servers.
1.5 User Content
This includes:
- Test results
- Notes
- Chat messages
- Uploaded assignments
- Feedback and reviews
2. How We Use Your Information
We use your data to:
2.1 Provide & Improve Services
- Enable account creation
- Provide study materials, videos, live classes, and tests
- Personalize your learning experience
- Enhance platform quality and performance
2.2 Communication
- Send updates, alerts, notifications
- Inform about new features, exams, or offers
- Provide customer support
2.3 Security & Fraud Prevention
- Detect unauthorized access
- Prevent hacking, misuse, or suspicious activity
- Maintain platform safety
2.4 Legal Compliance
We may use information when required to comply with:
- Court orders
- Government regulations
- Law enforcement requests
3. Sharing of Information
We do NOT sell or rent your personal information.
We may share limited data only with:
- Service providers (payment gateways, SMS/email providers, analytics tools)
- Technical partners for hosting and app functionality
- Legal authorities, if required by law
All partners follow strict data protection standards.
4. Cookies & Tracking Technologies
We use cookies and similar tools to:
- Improve user experience
- Save login preferences
- Analyze performance and traffic
- Deliver relevant content
Users may disable cookies, but some features may not work properly.
5. Data Storage & Security
5.1 Storage
Your data is stored on secure servers located in India or other permitted regions.
5.2 Security Measures
We use:
- Encrypted connections (HTTPS)
- Secure server architecture
- Access control systems
- Regular security audits
However, no system is 100% secure, and users must maintain strong passwords.
6. Your Rights
Users have the right to:
- Access and update personal information
- Request deletion of account and data
- Opt-out of promotional messages
- Request a copy of stored data (where applicable)
For requests: support@satyaglobalstudies.com
7. Children’s Privacy
The platform may be used by minors under supervision of parents/guardians.
We do not knowingly collect data from children without consent.
8. Third-Party Links
The Platform may contain links to third-party websites.
We are not responsible for:
- Privacy practices
- Content
- Security of these external sites.
9. Changes to This Privacy Policy
Satya Global Studies reserves the right to modify or update this Privacy Policy at any time.
Updates become effective immediately upon posting on the Platform.
Continued use of services means acceptance of revised terms.
10. Contact Us
For privacy-related questions or concerns:
support@satyaglobalstudies.com
SRND Microtechnologies Pvt. Ltd., India
